From Customer Service Representatives to …
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Typical skills in this occupation (O*NET)
Customer and Personal ServiceService OrientationActive ListeningEnglish LanguageSpeakingAdministration and ManagementSales and MarketingReading Comprehension
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Telemarketers
Close match✓ Skills commonly used in both roles
Sales and Marketing, Speaking, Customer and Personal Service, Active Listening, English Language, Service Orientation
＋ Skills often needed to add
PersuasionSocial PerceptivenessCommunications and Media
1 live listing on JOBUS in California
- Scheduling Analyst · California State University · San Jose, CA
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Credit Authorizers, Checkers, and Clerks
Close match✓ Skills commonly used in both roles
Customer and Personal Service, English Language, Active Listening, Reading Comprehension, Speaking, Mathematics
＋ Skills often needed to add
Law and GovernmentEconomics and AccountingWritingSocial Perceptiveness
2 live listings on JOBUS in California
- Decision Review Officer (Rating Quality Review Specialist) · Veterans Benefits Administration · Oakland, CA
- Customer Service Representative, Parking and Commuter Services · California State University · San Marcos, CA
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Receptionists and Information Clerks
Good match✓ Skills commonly used in both roles
Customer and Personal Service, Speaking, Administrative, Active Listening, English Language, Service Orientation
＋ Skills often needed to add
Social PerceptivenessCoordinationWriting
1 live listing on JOBUS in California
- Public Safety, Information Center - Student Assistant · California State University · San Bernardino, CA
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Billing and Posting Clerks
Good match✓ Skills commonly used in both roles
English Language, Mathematics, Administration and Management, Reading Comprehension, Administrative, Customer and Personal Service
＋ Skills often needed to add
Economics and AccountingEducation and TrainingMonitoringMathematicsWriting
2 live listings on JOBUS in California
- Area Coordinator (SSP II) · California State University · Hayward, CA
- Applicant Services Representative · California State University · Los Angeles, CA
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Brokerage Clerks
Good match✓ Skills commonly used in both roles
English Language, Active Listening, Speaking, Customer and Personal Service, Reading Comprehension, Mathematics
＋ Skills often needed to add
Economics and AccountingWritingMonitoringJudgment and Decision MakingMathematics
1 live listing on JOBUS in California
- 2026-27 AY Teaching Associate - Health and Human Services · California State University · Los Angeles, CA
Occupation data: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. JOBUS modified the data for display.