From Public Safety Telecommunicators to …

Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.

Typical skills in this occupation (O*NET)

Public Safety and SecurityLaw and GovernmentEnglish LanguageTelecommunicationsCustomer and Personal ServiceActive ListeningGeographyCommunications and Media

1. Dispatchers, Except Police, Fire, and Ambulance

   Close match

   ✓ Skills commonly used in both roles

   Customer and Personal Service, Public Safety and Security, Speaking, Active Listening, Coordination, Administrative

   ＋ Skills often needed to add

   MonitoringAdministration and ManagementTime ManagementReading ComprehensionTransportation

   1 live listing on JOBUS in California

   • Lead Dispatcher (Police Dispatcher II) · California State University · San Diego, CA

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2. Emergency Medical Technicians

   Close match

   3 live listings on JOBUS in California

   • Advanced Medical Supply Technician · Veterans Health Administration · Loma Linda, CA
   • EMERGENCY MEDICAL TECHNICIAN (MVO) · U.S. Army Medical Command · Washington
   • EMERGENCY MEDICAL TECHNICIAN (PARAMEDIC/MVO) · U.S. Army Medical Command · Fort Irwin, CA

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3. Switchboard Operators, Including Answering Service

   Close match

   ✓ Skills commonly used in both roles

   Customer and Personal Service, Active Listening, Speaking, English Language, Administrative, Social Perceptiveness

   ＋ Skills often needed to add

   Reading Comprehension

   2 live listings on JOBUS in California

   • Access Control and Security Specialist (Administrative Analyst/Specialist Exempt II) · California State University · San Diego, CA
   • COMMAND AND CONTROL SPECIALIST · Air National Guard Units · California

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4. First-Line Supervisors of Security Workers

   Close match

   ✓ Skills commonly used in both roles

   Public Safety and Security, Customer and Personal Service, Law and Government, English Language, Administrative, Active Listening

   ＋ Skills often needed to add

   Administration and ManagementPersonnel and Human ResourcesEducation and TrainingJudgment and Decision MakingReading Comprehension

   1 live listing on JOBUS in California

   • Campus Safety Guard (Community Service Specialist II) · California State University · San Diego, CA

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5. Police and Sheriff's Patrol Officers

   Good match

   ✓ Skills commonly used in both roles

   Public Safety and Security, Law and Government, Customer and Personal Service, Active Listening, English Language, Social Perceptiveness

   ＋ Skills often needed to add

   PsychologyActive LearningJudgment and Decision MakingReading ComprehensionEducation and Training

   47 live listings on JOBUS in California

   • Supervisory Border Patrol Agent (Deputy Patrol Agent in Charge) · Customs and Border Protection · Murrieta, CA
   • Supervisory Border Patrol Agent (Deputy Patrol Agent in Charge) · Customs and Border Protection · San Diego, CA
   • Corporal · California State University · San Jose, CA

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Occupation data: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. JOBUS modified the data for display.