From Switchboard Operators, Including Answering Service to …

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

Typical skills in this occupation (O*NET)

Customer and Personal ServiceActive ListeningSpeakingEnglish LanguageAdministrativeSocial PerceptivenessComputers and ElectronicsTelecommunications

1. Receptionists and Information Clerks

   Close match

   ✓ Skills commonly used in both roles

   Customer and Personal Service, Speaking, Administrative, Active Listening, English Language, Service Orientation

   ＋ Skills often needed to add

   Critical ThinkingWriting

   1 live listing on JOBUS in California

   • Public Safety, Information Center - Student Assistant · California State University · San Bernardino, CA

   See jobs on JOBUS

2. Office Clerks, General

   Close match

   ✓ Skills commonly used in both roles

   Administrative, English Language, Reading Comprehension, Active Listening, Speaking, Customer and Personal Service

   ＋ Skills often needed to add

   WritingAdministration and ManagementCritical ThinkingTime Management

   5 live listings on JOBUS in California

   • Temporary Office Support Pool · California State University · Hayward, CA
   • ADMINISTRATIVE SUPPORT SPECIALIST · Commander, Navy Installations Command · San Diego, CA
   • Store Support Assistant · Defense Commissary Agency · Mcclellan, CA

   See jobs on JOBUS

3. Telephone Operators

   Close match

   ✓ Skills commonly used in both roles

   Customer and Personal Service, Active Listening, Speaking, Telecommunications, Administrative, Service Orientation

   ＋ Skills often needed to add

   Critical Thinking

   1 live listing on JOBUS in California

   • Science Communications · National Park Service · San Diego, CA

   See jobs on JOBUS

4. Customer Service Representatives

   Close match

   ✓ Skills commonly used in both roles

   Customer and Personal Service, Service Orientation, Active Listening, English Language, Speaking, Reading Comprehension

   ＋ Skills often needed to add

   Administration and ManagementSales and MarketingMathematicsCritical ThinkingTime Management

   2 live listings on JOBUS in California

   • Personnel Coordinator - Facilities Customer & Business Services · California State University · San Luis Obispo, CA
   • Cashier and Customer Services Specialist · California State University · Seaside, CA

   See jobs on JOBUS

5. Public Safety Telecommunicators

   Close match

   ✓ Skills commonly used in both roles

   English Language, Telecommunications, Customer and Personal Service, Active Listening, Speaking, Computers and Electronics

   ＋ Skills often needed to add

   Public Safety and SecurityLaw and GovernmentGeographyCommunications and MediaCritical Thinking

   5 live listings on JOBUS in California

   • Public Safety Dispatcher · National Park Service · San Francisco, CA
   • Police Dispatcher · California State University · Los Angeles, CA
   • POLICE DISPATCHER I · California State University · Arcata, CA

   See jobs on JOBUS

Occupation data: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. JOBUS modified the data for display.