From Telephone Operators to …
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
Typical skills in this occupation (O*NET)
Customer and Personal ServiceActive ListeningSpeakingTelecommunicationsAdministrativeService OrientationEnglish LanguageSocial Perceptiveness
-
✓ Skills commonly used in both roles
Customer and Personal Service, Active Listening, Speaking, English Language, Administrative, Social Perceptiveness
＋ Skills often needed to add
2 live listings on JOBUS in California
- Access Control and Security Specialist (Administrative Analyst/Specialist Exempt II) · California State University · San Diego, CA
- COMMAND AND CONTROL SPECIALIST · Air National Guard Units · California
-
Receptionists and Information Clerks
Close match✓ Skills commonly used in both roles
Customer and Personal Service, Speaking, Administrative, Active Listening, English Language, Service Orientation
＋ Skills often needed to add
1 live listing on JOBUS in California
- Public Safety, Information Center - Student Assistant · California State University · San Bernardino, CA
-
Telemarketers
Close match✓ Skills commonly used in both roles
Speaking, Customer and Personal Service, Active Listening, English Language, Service Orientation, Reading Comprehension
＋ Skills often needed to add
Sales and MarketingPersuasionAdministration and ManagementCommunications and MediaNegotiation
1 live listing on JOBUS in California
- Scheduling Analyst · California State University · San Jose, CA
-
Office Clerks, General
Close match✓ Skills commonly used in both roles
Administrative, English Language, Reading Comprehension, Active Listening, Speaking, Customer and Personal Service
＋ Skills often needed to add
WritingAdministration and ManagementTime ManagementCoordination
5 live listings on JOBUS in California
- Temporary Office Support Pool · California State University · Hayward, CA
- ADMINISTRATIVE SUPPORT SPECIALIST · Commander, Navy Installations Command · San Diego, CA
- Store Support Assistant · Defense Commissary Agency · Mcclellan, CA
-
Customer Service Representatives
Close match✓ Skills commonly used in both roles
Customer and Personal Service, Service Orientation, Active Listening, English Language, Speaking, Reading Comprehension
＋ Skills often needed to add
Administration and ManagementSales and MarketingMathematicsTime ManagementComplex Problem Solving
2 live listings on JOBUS in California
- Personnel Coordinator - Facilities Customer & Business Services · California State University · San Luis Obispo, CA
- Cashier and Customer Services Specialist · California State University · Seaside, CA
Occupation data: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. JOBUS modified the data for display.